Welcome to Intimate Melody Support

Our Intimate Melody Team works our best to make our customers 100% satisfaction.

To that end, we offer some useful FAQs, and even return request forms for you. If you don't find the information you're looking for, please contact us for fast friendly help.

If this does not solve the problem, please submit a return request form to complete a Intimate Melody warranty claim.

Return or Exchange

Thank you for visiting our after-sales self-service web page. Here, we hope that you will be able to resolve whatever problems you are experiencing. We're very sorry for whatever inconvenience your purchase may have caused you.

Please kindly be advised that all of our Intimate Melody products have a full 6-month warranty. If your product does not meet your needs within this period, feel free to contact us by submitting a feedback form below in order to let us know what we can do to help you.

Thank you in advance for all of the information you are providing.



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Order No.*:

Product Name:

Problem Type*:

Problem Details:

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We’ll reply to you via email within 2 days of receiving your request. Thank you for your cooperation and kind understanding.